Frequently Asked Questions

What is i-Multimodal for NetSuite?

i-Multimodal for NetSuite is an intermodal terminal management SuiteApp running inside NetSuite. Its three applications cover a Terminal Operating System for container, bulk, project, and general cargo; freight forwarding across sea, air, rail, and road; and intermodal cargo logistics with intelligent gate scheduling, all connected directly to the terminal's financials.

Does i-Multimodal handle gate management and cargo tracking?

Yes. The Terminal Operating System manages truck and rail gates, vessel call planning, yard space, and cargo ownership tracking, and gate activity feeds billing without a separate export step. Per Harbour Mastery's product documentation, the Intermodal Cargo Logistics application reduces dwell time by up to 40% through intelligent scheduling.

Does i-Multimodal support freight forwarding operations?

Yes. The Freight Forwarding Agency application covers sea, air, rail, and road freight with custom quoting, live shipment tracking, and automated documentation, including customs forms with automatic accuracy checks, and freight billing in the same system.

Which terminal operators use i-Multimodal for NetSuite?

Port of Lake Charles, Louisiana, America's top LNG export hub, selected NetSuite + Harbour Mastery for cargo management, vessel scheduling, and multimodal logistics. TradePoint Atlantic, a major industrial and logistics hub on the US East Coast, is also a Harbour Mastery client.

Does i-Multimodal handle chassis management?

Yes. Chassis management is supported in i-Multimodal, alongside the truck and rail gate management and cargo ownership tracking covered by the Terminal Operating System.

Does i-Multimodal support LCL and FCL freight?

Yes. i-Multimodal handles both LCL (less than container load) and FCL (full container load) freight, and freight billing runs in the same system.