Intermodal Cargo Logistics for NetSuite

i-Multimodal

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STREAMLINING AND SECURING OPERATIONS WITH INTELLIGENT SCHEDULING AND AUTOMATED LOGISTICS

Intermodal Cargo Logistics for NetSuite provides 24/7 access to essential tools for vessel agents, stevedores, and 3PL partners. This module allows users to request services, manage reservations, and oversee company accounts effortlessly. Designed to meet diverse maritime needs, the Agent Services Portal ensures efficient operations and seamless management for all users. With round-the-clock accessibility, it serves as a comprehensive solution for streamlining maritime activities and improving overall effectiveness.

WHO'S USING HARBOUR MASTERY

MAXIMIZE EFFICIENCY AND CUSTOMER SATISFACTION

KEY BENEFITS

Real-time Visibility

Allows instant visibility of customer requests and needs in virtual real-time.

24/7 Self-Service

Streamlines operational processes with self-service access available 24/7 to customers.

Minimizes Data Entry

Reduces manual data entry, transitioning work into reviewing and approving processes.

Instant Feedback

Provides customers instant feedback through submission confirmations and ongoing updates as changes occur.

Boosts Efficiency

Increases staff efficiency, allowing time for higher-value tasks.

"Port Tampa Bay is growing 5 - 10% per year - without adding employees, and we are now getting much more done with greater accuracy, ROI, and customer satisfaction using NetSuite and Harbour Mastery’s i-Seaports Management."

"Having one single point of data entry for managing our vessel calls and cargo services that flow through to the financial processing saves us time and expense that can be applied to marketing our services."

"Both the scalability and extensibility through NetSuite and i-Seaports modules enforce our expectation of meeting the objectives planned for the next 20 years."

"Port Tampa Bay, the 10th largest port in the US, continues to grow, handling regular cargo, containers, throughput, cruise, complex domestic and international trade agreements, and extensive real estate holdings. NetSuite and Harbour Mastery give us the efficiencies we need to handle more business and gather more information while reducing administrative time and costs."

"POG has multiple complex agreements with cruise and cargo agents, stevedoring firms, the railroad, security, storage facility managers, warehousing, and pier facilities leases and rentals. These are better managed through i-Seaport's Trade Contracts Management module and custom fields and records linked between agreements and transaction processing workflows. "

Intermodal Cargo Logistics for NetSuite is 100% natively integrated within NetSuite, so all activity is handled in real-time and with complete 360° visibility. Using this application feels like "you have never left NetSuite"—it is a seamless experience.

Intermodal Cargo Logistics for NetSuite

DataSheet

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STREAMLINE YOUR MULTIMODAL OPERATIONS WITH THESE POWERFUL FEATURES

Intelligent Scheduling

Automatically aligns operations with port capabilities for efficient terminal management.

Optimized Vehicle Movements

Improves traffic flow with interval scheduling to prevent log jams at terminal gates.

Connected Supply Chain

Seamlessly integrates logistics systems for better supply chain connectivity.

Enhanced Internet Security

Secures transactions with Oracle’s data centers, ensuring uptime during network issues.

24/7 Personalized Service

Lets customers book and update appointments anytime on mobile or desktop.

Dynamic Site Controls

Adjusts availability and locations in real-time to meet port needs.

Advanced Security

Features automated gates, license plate recognition, and IoT beacons for enhanced terminal security.

Do you need 24/7 Online Management of Reservations, Service Requests, and Account Activities?
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