Freight Forwarding Agency for NetSuite

i-Multimodal

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Run your entire freight forwarding business—start to finish—without ever leaving NetSuite.

Freight Forwarding Agency for NetSuite puts every part of your freight operation—quotes, booking, tracking, compliance, billing, and more—right inside NetSuite. No juggling multiple systems. No double entry. Just one seamless, real-time platform that keeps your entire team in sync and your deliveries on track. From first-mile to last-mile, across sea, air, rail, and road, you’ll manage shipments with total visibility, faster workflows, and confidence that every detail is under control.

WHO'S USING HARBOUR MASTERY

MAXIMIZE EFFICIENCY AND CUSTOMER SATISFACTION

KEY BENEFITS

Total Control, One Platform

Complete operational control—quotes through delivery—directly inside NetSuite. No switching screens or disconnected processes.

Time-Saving Automation

Eliminate double entry, repetitive tasks, and manual paperwork—freeing up your team for higher-value work.

Effortless Compliance

Automatically stay on top of import/export documentation and regulatory requirements on every shipment.

Data-Driven Decision Making

Access clear, actionable reports on schedules, billing, and performance to guide business strategy updated in real-time.

Adaptability for Any Shipment

Handle anything from recurring routes to special projects, across local and global deliveries, with ease.

"Port Tampa Bay is growing 5 - 10% per year - without adding employees, and we are now getting much more done with greater accuracy, ROI, and customer satisfaction using NetSuite and Harbour Mastery’s i-Seaports Management."

"Having one single point of data entry for managing our vessel calls and cargo services that flow through to the financial processing saves us time and expense that can be applied to marketing our services."

"Both the scalability and extensibility through NetSuite and i-Seaports modules enforce our expectation of meeting the objectives planned for the next 20 years."

"Port Tampa Bay, the 10th largest port in the US, continues to grow, handling regular cargo, containers, throughput, cruise, complex domestic and international trade agreements, and extensive real estate holdings. NetSuite and Harbour Mastery give us the efficiencies we need to handle more business and gather more information while reducing administrative time and costs."

"POG has multiple complex agreements with cruise and cargo agents, stevedoring firms, the railroad, security, storage facility managers, warehousing, and pier facilities leases and rentals. These are better managed through i-Seaport's Trade Contracts Management module and custom fields and records linked between agreements and transaction processing workflows. "

Freight Forwarding Agency for NetSuite is 100% natively integrated within NetSuite, so all activity is handled in real-time and with complete 360° visibility. Using this application feels like "you have never left NetSuite"—it is a seamless experience.

Freight Forwarding Agency for NetSuite

DataSheet

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STREAMLINE YOUR MULTIMODAL OPERATIONS WITH THESE POWERFUL FEATURES

Centralized Freight Management:

Oversee quoting, booking, documentation, and delivery—all within NetSuite for seamless process control.

Custom Quoting & Bidding:

Request and compare quotes from multiple vendors, by shipment or route, for optimal pricing and selection.

Live Shipment Tracking

View up-to-date shipment status, ETAs, and progress directly in NetSuite—accessible to all stakeholders.

Automated Documentation

Create, submit, and manage all required shipping paperwork, including customs forms, with automatic accuracy checks.

Comprehensive Logistics Coordination

Organize the full delivery journey—first-mile to last-mile—across sea, air, rail, and trucking with a single point of contact.

Dynamic Pricing & Contract Management:

Apply markups, discounts, and contract terms flexibly by project or customer for precise, transparent billing.

Built-In Financial Tools & Reporting

Process invoicing, collections, and vendor payments inside NetSuite, and instantly generate financial and operational reports.

Unified Collaboration Hub

Centralize data and communication for all parties, supporting real-time updates and faster response to change.

Do you need 24/7 Online Management of Reservations, Service Requests, and Account Activities?
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