Marina Mooring Management for NetSuite

i-Marinas

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STREAMLINING MARINA OPERATIONS

Marina Mooring Management for NetSuite is a comprehensive, cloud-based solution designed to streamline marina operations 24/7 with a satellite view of facility layouts and berth availability. It features easy-to-use customer access for service exploration and business transactions, ensuring high data security and scalability to grow with your business. The system includes multiple integrated modules for various operational areas, allowing for a customized implementation based on specific needs. With the capability to record extensive financial and operational data, it provides robust, customizable reporting for planning, performance evaluation, and asset utilization. Supported by skilled professionals with hands-on experience, it delivers exceptional customer support, optimizing marina operations for profitability and efficiency.

WHO'S USING HARBOUR MASTERY

"Port Tampa Bay is growing 5 - 10% per year - without adding employees, and we are now getting much more done with greater accuracy, ROI, and customer satisfaction using NetSuite and Harbour Mastery’s i-Seaports Management."

"Having one single point of data entry for managing our vessel calls and cargo services that flow through to the financial processing saves us time and expense that can be applied to marketing our services."

"Both the scalability and extensibility through NetSuite and i-Seaports modules enforce our expectation of meeting the objectives planned for the next 20 years."

"Port Tampa Bay, the 10th largest port in the US, continues to grow, handling regular cargo, containers, throughput, cruise, complex domestic and international trade agreements, and extensive real estate holdings. NetSuite and Harbour Mastery give us the efficiencies we need to handle more business and gather more information while reducing administrative time and costs."

"POG has multiple complex agreements with cruise and cargo agents, stevedoring firms, the railroad, security, storage facility managers, warehousing, and pier facilities leases and rentals. These are better managed through i-Seaport's Trade Contracts Management module and custom fields and records linked between agreements and transaction processing workflows. "

MAXIMIZE EFFICIENCY AND CUSTOMER SATISFACTION

KEY BENEFITS

Integrated Cloud-Based System

Streamlines operations and financial management on a unified platform, providing real-time data access and reducing IT complexity.

User-Friendly Customer Access

Enhances customer engagement by allowing customers to explore services, manage accounts, and conduct transactions online.

24/7 Operations with Satellite View

Offers continuous operations and visual berth selection, providing unparalleled convenience and flexibility.

High Data Security

Ensures privacy and compliance by protecting sensitive data with stringent security measures.

Scalability

Support business growth seamlessly with a system that adapts to expansion without significant changes.

Comprehensive Reporting and Analysis

Gains advanced financial and operational insights with robust reporting and analysis tools.

Marina Mooring Management for NetSuite is 100% natively integrated within NetSuite, so all activity is handled in real-time and with complete 360° visibility. Using this application feels like "you have never left NetSuite"—it is a seamless experience.

Marina Mooring Management for NetSuite

DataSheet

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STREAMLINE YOUR MARITIME OPERATIONS WITH THESE POWERFUL FEATURES

Advanced Online Customer Interface

User-Friendly Platform: Customers can easily view marina layouts, check berth availability and manage accounts and service requests.

Automated Financial and Operational Management

Streamlined Processes: Automates billing, payment processing, and cash management while providing insights into customer profitability and operational expenses.

Efficient Communication Automation

Enhanced Interaction: Improves customer interaction through automated updates and notifications, ensuring timely and relevant communication.

Optimized Marina Layout and Revenue Strategies

Data-Driven Decisions: Utilizes data analytics for berth utilization and market needs, guiding decisions to maximize revenue and enhance customer service.

Maintenance Management System

Operational Integrity: Schedules, tracks, and reports on maintenance activities, ensuring smooth operations and high customer satisfaction.

Security and Guest Management

User-Friendly Platform: Enhances check-in, payment, and departure processes with robust security measures to ensure a safe and seamless customer experience.

Do you need 24/7 Online Management of Reservations, Service Requests, and Account Activities?
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