Security and Transient Mooring Management for NetSuite

i-Marinas

OPTIMIZING OPERATIONS WITH ADVANCED SECURITY AND EFFICIENT MANAGEMENT SOLUTIONS

Security & Transient Mooring Management for
NetSuite is a comprehensive cloud-based solution designed for marina and shipyard operators. It integrates financial and operational systems seamlessly, providing robust security features and efficient mooring management. This user-friendly application supports 24/7 operations with an intuitive interface, enhancing operational efficiency, security, and customer satisfaction.

WHO'S USING HARBOUR MASTERY

"Port Tampa Bay is growing 5 - 10% per year - without adding employees, and we are now getting much more done with greater accuracy, ROI, and customer satisfaction using NetSuite and Harbour Mastery’s i-Seaports Management."

Port Tampa Bay

"Having one single point of data entry for managing our vessel calls and cargo services that flow through to the financial processing saves us time and expense that can be applied to marketing our services."

Port of Galveston

"Both the scalability and extensibility through NetSuite and i-Seaports modules enforce our expectation of meeting the objectives planned for the next 20 years."

Port of Galveston

"Port Tampa Bay, the 10th largest port in the US, continues to grow, handling regular cargo, containers, throughput, cruise, complex domestic and international trade agreements, and extensive real estate holdings. NetSuite and Harbour Mastery give us the efficiencies we need to handle more business and gather more information while reducing administrative time and costs."

Port of Tampa

"POG has multiple complex agreements with cruise and cargo agents, stevedoring firms, the railroad, security, storage facility managers, warehousing, and pier facilities leases and rentals. These are better managed through i-Seaport's Trade Contracts Management module and custom fields and records linked between agreements and transaction processing workflows. "

Port of Galveston

MAXIMIZE EFFICIENCY AND CUSTOMER SATISFACTION

KEY BENEFITS

Enhances Operational Efficiency

Streamlines scheduling, security checks, and dockside operations with handheld tablets for real-time management..

Improves Security Management

Captures incident reports with text and photos and maintain a customizable security checklist to enhance safety protocols.

Optimizes Financial Performance

Conducts customer profitability analysis, implement berthing fee modeling, and make rate changes to maximize financial outcomes.

Facilitates Customer Convenience

Enables customers to view and book berths online, simplifying payments and account management for a seamless experience.

Automates Customer Communications

Efficiently manages service requests and share vital information with staff to improve communication and service delivery.

Maximizes Resource Utilization

Analyzes berth utilization and allocates staff to higher-value activities, optimizing overall resource use.

Supports Scalability

Scale operations with flexible modules designed for phased implementation, accommodating business growth smoothly.

Security and Transient Mooring Management for NetSuite is 100% natively integrated within NetSuite, so all activity is handled in real-time and with complete 360° visibility. Using this application feels like "you have never left NetSuite"—it is a seamless experience.

Security and Transient Mooring Management for NetSuite

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STREAMLINE YOUR MARITIME OPERATIONS WITH THESE POWERFUL FEATURES

User-Friendly Customer Access

Intuitive Interface: Easily explore services.
Online Booking and Account Management: Book services and manage accounts online.
Enhanced Satisfaction: Provide easy access to information, boosting customer satisfaction.

24/7 Support with Satellite View

Facility Layout and Availability: Satellite view of facility layout and berth availability.
Round-the-Clock Service:Ensure continuous customer service and monitoring.

High Data Security

Controlled Access: Manages access and robust file management.
Sensitive Information Protection: Ensures high data security.
Compliance: Adheres to security standards for maximum protection.

Customizable Reporting

Powerful Report Writer: Generate detailed analyses.
Custom Reports: Create reports tailored to various needs.
Comprehensive Analysis: Facilitate in-depth data analysis.

Modular Implementation

Integrated Modules: Implement in phases based on priorities and resources.
Flexible Adaptation: Adapt to evolving operational requirements.

Expert Customer Support

Professional Assistance: Get support from experienced professionals.
Prompt Issue Resolution: Address issues quickly and optimize system use.
Continuous Improvement: Ensures ongoing efficiency and enhancement.

Do you need 24/7 Online Management of Reservations, Service Requests, and Account Activities?