Shipyard Storage and Repair Management for NetSuite

i-Marinas

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EMPOWERING SHIPYARD OPERATIONS FOR ENHANCED OPERATIONAL EFFICIENCY AND GROWTH

The Shipyard Storage and Repair Management for NetSuite is a robust, cloud-based solution for port and shipyard operators. It integrates financial and operational systems to streamline operations, enhance customer service, and support business growth with high data security and scalability.

WHO'S USING HARBOUR MASTERY

"Port Tampa Bay is growing 5 - 10% per year - without adding employees, and we are now getting much more done with greater accuracy, ROI, and customer satisfaction using NetSuite and Harbour Mastery’s i-Seaports Management."

"Having one single point of data entry for managing our vessel calls and cargo services that flow through to the financial processing saves us time and expense that can be applied to marketing our services."

"Both the scalability and extensibility through NetSuite and i-Seaports modules enforce our expectation of meeting the objectives planned for the next 20 years."

"Port Tampa Bay, the 10th largest port in the US, continues to grow, handling regular cargo, containers, throughput, cruise, complex domestic and international trade agreements, and extensive real estate holdings. NetSuite and Harbour Mastery give us the efficiencies we need to handle more business and gather more information while reducing administrative time and costs."

"POG has multiple complex agreements with cruise and cargo agents, stevedoring firms, the railroad, security, storage facility managers, warehousing, and pier facilities leases and rentals. These are better managed through i-Seaport's Trade Contracts Management module and custom fields and records linked between agreements and transaction processing workflows. "

MAXIMIZE EFFICIENCY AND CUSTOMER SATISFACTION

KEY BENEFITS

Integrated System

Combine financial and operational functions into a single platform for seamless management.

24/7 Customer Access

Manage bookings and transactions around the clock through an easy-to-use portal.

Enhanced Operational Efficiency

Support operations with real-time satellite views of facility layouts and space availability.

High Data Security

Ensures data security with controlled access and robust management routines.

Scalability

Grow with your business, accommodating increasing data and operational needs.

Customizable Reporting

Aid planning and evaluations with customizable financial and operational reports.

Shipyard Storage and Repair Management for NetSuite is 100% natively integrated within NetSuite, so all activity is handled in real-time and with complete 360° visibility. Using this application feels like "you have never left NetSuite"—it is a seamless experience.

Shipyard Storage and Repair Management for NetSuite

DataSheet

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STREAMLINE YOUR MARITIME OPERATIONS WITH THESE POWERFUL FEATURES

Facilities Maintenance

  • Maintenance Tracking: Plan and track maintenance activities.
  • Non-Standard Requests: Manage non-standard customer service requests.
  • POS Integration: Integrate with shipyard store POS systems.

Customer Online Interface

  • Repair and Maintenance Options: Review wet-dock, dry-dock, and self-service options.
  • Storage Specifications and Availability: View detailed storage space specifications and availability.
  • Pricing Information: Access rental and lease prices for both short-term and long-term commitments.

Customer Requests

  • Booking Requests: Initiate booking requests for specific spaces.
  • Service Requests: Monitor additional service requests and their execution.
  • Billing Management: Manage billing and charges for storage, repairs, and additional services.

Automated Financial Processes

  • Billing Automation: Automate billing, payment recording, and processing.
  • Profitability Analysis: Conduct detailed customer profitability analysis.
  • Expense Recording: Record operating and capital improvement expenses.
  • Standardized Reporting: Standardize financial reporting and job costing.

Inventory Management

  • Work and Purchase Orders: Manage inventory with automated work orders and purchase orders.
  • Resource Assignments: Automate resource assignments to streamline operations.

Rate Administration

  • Fee Modeling: Administer storage fee modeling and rate changes.

Financial Planning & Budgeting

  • Comprehensive Planning: Facilitate financial planning and budgeting for operational and capital projects.

Customer Communications

  • Automated Updates: Automate customer communications and schedule updates.
  • Service Contract Management: Efficiently manage service contracts.

Do you need 24/7 Online Management of Reservations, Service Requests, and Account Activities?
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